Fee Agreement & Polices for NeurOptimal Training
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Please read the following carefully. If you decide to receive NeurOptimal training from Tender Rock Counseling (TRC), these policies will guide our work together:
A. Insurance companies will not pay our NeurOptimal training even though we are a contracted provider with the majority of them to provide counseling/psychotherapy services. Most insurance companies consider Neurofeedback to be investigational & will not pay for that service. Very few insurance companies will cover Neurofeedback and if they do, it is only on a very limited basis.
B. The governing factor is that even though your insurance may, but unlikely, cover Neurofeedback they will not reimburse without a diagnosis code. According to the manufacturer of our equipment (Zengar Institute, Inc.) NeurOptimal training does not diagnose or treat any disorder although it effectively improves many issues (please see TRC website for “Efficacy of NeurOptimal training) as it works by training the brain as a whole. Based on that information, we cannot provide the diagnosis code needed for an insurance claim. Without a diagnosis code, your insurance company will not accept any claim for processing.
Based on the above reasons, we do not bill insurance companies for our NeurOptimal training. Below please find our fees for our NeurOptimal training services.
- Fees are due before the time of service.
Fees are paid before the first training session. Please note, however, it is always our decision whether to accept a particular individual for training or not.
- Session length is 50 minutes.
If you are late to your session it is not a problem, but the session will still need to finish at its scheduled appointment end time. We suggest you arrive 10 minutes earlier to make sure you will receive a complete 50-minute session. Your first session will be 75 minutes with each session after that going back to 50 minutes.
- 24-hour (one working day) cancellation notice is required
If you need to cancel less than 24 hours before the start of your session, you will be financially responsible for the session. As to not incur any late cancel charges, you must cancel 24 hours prior to the time of your scheduled session.
- Session Fees:
- 6 sessions – Total 6-session package fee: $420
( $70 / session. Including an intake session)
- 12 sessions – Total 12-session package fee: $780
( $65 / session. Including an intake session)
- 20 sessions – Total 20-session package fee: $1200
( $60 / session. Including an intake session)
Our regular fee per session is $100.00. However, we only provide training in packages as stated above which is at a discounted rate.
For a 2nd family member (within nuclear family), there will be a 10% discount.
The fee for package is not refundable. However, should you not want to continue with NeurOptimal Training before the end of your session package then the fee for each completed session will revert to our regular per session fee of $100.00 each. After the package fee you paid has been applied should there be any outstanding balance you will be responsible for that balance.
- NeurOptimal / Neurofeedback Testimonial & Review
- Fee Agreement & Polices for NeurOptimal / Neurofeedback Training
- Combining Counseling / Psychotherapy and Neurofeedback – NeurOptimal
- NeurOptimal / Neurofeedback Blog
- NeurOptimal / Neurofeedback Videos
- NeurOptimal / Neurofeedback Research
- Neurofeedback / NeurOptimal Explore
- NeurOptimal® Survey
- NeurOptimal and Neurofeedback Resources
Appointment & Contact
To mark an appointment or contact us for Neurofeedback / NeurOptimal Training, click here.